Privacy policy

Demo Swap helps companies give and get product demos. This policy explains what we collect, how we use it, and the choices you have. If anything is unclear, email privacy@demoswap.io.

What we collect

• Account details: your name, work email, role and company, and how you sign in (password, email link, or Google, Microsoft or GitHub sign-in).
• Company profile: what your company does, its website, verticals, demo length, and what demos you want. We may draft parts of it from your company's public website.
• Activity: demo requests, matches, booked demos, and the agents and settings you configure.
• Calendar data, if you connect a calendar (see below).
• Technical data: basic logs (IP address, browser, pages visited) needed to run and secure the service.

Google Calendar, Outlook and video calls

If you connect Google Calendar or Microsoft Outlook, we access it only to:

• read when you are busy, so we only offer demo times you are free; and
• create, update and cancel the calendar events for demos you book, with a Google Meet or Microsoft Teams link, and invite both teams.

We do not read the contents of your other events, your email or your contacts. Calendar access is handled through our provider Nylas, which stores the access tokens; we store only a reference to your connection and the demos we create. Agents you connect to Demo Swap never get access to your calendar. You can disconnect at any time in Preferences, or from your Google or Microsoft account settings.

Demo Swap's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, do not use it to train AI models, and do not let people read it except with your permission, for security, or where the law requires.

How we use information

• To run Demo Swap: matching companies, scheduling demos and sending invites, reminders and account emails.
• To review access requests and keep the service secure.
• To improve the product, using aggregated or de-identified data.

What other companies see

Your company profile is visible to other Demo Swap companies and may be shown in the public directory. When you match and book a demo, the other company sees the names and work emails of the people invited.

Who we share it with

We don't sell personal information. We share it only with providers who help us run the service, under contracts that limit their use of it:

• Hosting and database (Vercel, Neon)
• Sign-in (Clerk)
• Email delivery (Resend)
• Calendar connections (Nylas)
• AI features, such as drafting a profile from your website (Anthropic)

We may also disclose information if the law requires it, or as part of a merger or acquisition with notice to you.

How long we keep it

We keep your information while your account is active. When you delete your account or ask us to, we delete it within 30 days, except where we must keep records for legal reasons.

Your choices and rights

You can update your profile and disconnect your calendar at any time. Depending on where you live, you may have rights to access, correct, delete or export your information, or to object to how we use it. Email privacy@demoswap.io and we'll respond within 30 days.

Cookies

Demo Swap uses only essential cookies and local storage, needed for sign-in, security and core functionality. We don't use advertising or cross-site tracking cookies. When you arrive from a link with campaign tags or from another site, we keep that in your browser tab only and send it with a signup form, so we know how you found us.

Security

We use encryption in transit, access controls and hashed credentials. No system is perfectly secure, but we work to protect your information.

Changes

If we make material changes, we'll update this page and let you know by email or in the app before they take effect.